Scattered enquiries
WhatsApp, phone, website, Instagram, Facebook, referrals, and walk-ins are handled separately.
Solaris Travel CRM
Solaris Travel CRM helps travel agencies bring WhatsApp conversations, phone enquiries, quotations, itineraries, bookings, payments, vendors, and follow-ups into one intelligent business platform.

The problem
Most travel teams receive leads from many places at once. Without a central system, important context stays inside chats, follow-ups are missed, and owners cannot see the real sales pipeline.
WhatsApp, phone, website, Instagram, Facebook, referrals, and walk-ins are handled separately.
Hotel, vehicle, flight, activity, mark-up, tax, and PDF preparation can take 30-90 minutes.
Callbacks, payment reminders, visa documents, and quotation follow-ups depend on memory.
Management struggles to track revenue, pending payments, team performance, and confirmed bookings.
The Solaris approach
Instead of adapting a generic CRM, Solaris Travel CRM is designed around the actual travel workflow: enquiry capture, customer history, package planning, vendor coordination, quotation generation, itinerary sharing, booking confirmation, payment tracking, and management reporting.
Every enquiry gets an owner, every customer gets a timeline, every quotation gets a follow-up, and every booking becomes visible to management.
Business impact
Product modules
Capture and assign enquiries from WhatsApp, website, phone, walk-ins, Facebook, Instagram, and referrals.
See calls, WhatsApp conversations, emails, quotations, payments, and follow-ups in one customer record.
Prepare package quotations with hotels, transport, flights, activities, visa, insurance, mark-up, and taxes.
Create day-wise itineraries with transfers, stays, activities, maps, and images for PDF or WhatsApp sharing.
Maintain hotels, transporters, airlines, guides, activity providers, contacts, rates, contracts, and availability.
Keep customer communication connected to leads, quotations, itineraries, reminders, and booking status.
Manage FIT, group tours, corporate travel, honeymoon packages, holiday packages, and confirmed bookings.
Track advances, balances, supplier payments, GST invoices, receipts, profitability, outstanding payments, and revenue.
AI and automation
Workflow
Collect enquiries from every channel and create structured leads.
Route leads to executives with status, priority, and next action.
Create quotation and itinerary documents with reusable data.
Trigger reminders for pending quotes, payments, and documents.
Track bookings, payments, vendors, revenue, and performance.
Expected transformation
See how everyday travel operations move from scattered manual work to a connected, measurable sales system.
Ready for a demo?
We can map your enquiry sources, quotation process, vendor workflow, follow-up stages, and reporting needs before recommending the right CRM setup.
Clients